Your Big Day,
Your Big Questions Answered
Choosing the right photographer for your wedding is a big decision, and you're bound to have questions. We love transparency and making sure we're in tune with your vision, which is why we offer video consultations to go over every detail of your day. Are we the right fit for each other? Let's find out. But first, here are the answers to some of the questions we get asked the most.
Q: How do we know if you're the right photographers for our wedding?
A: Discovering if we're the perfect match is key to us both. That's why we prioritize a video consultation to dive into your vision, expectations, and the unique dynamics of your love story. We are committed to more than just filling our calendar; we seek a resonant connection with couples who appreciate the essence and artistry of our work. During our talk, we'll explore your needs, share our approach, and ensure our styles align. This way, we can guarantee not just a service, but an experience that echoes the depth and joy of your special day.
Q: What is the booking process like?
A: The booking process is quite straightforward and personalized to ensure we're the right fit for your special day. Here's how it works:
Video Consultation: We start with a video consultation to discuss the specifics of your wedding and to understand your vision. This step is crucial for us to tailor our services to your needs.
Customization: Based on our conversation, we'll craft a bespoke package that's perfectly suited to your wedding.
Contract: Once you're happy with the details, we'll send over a contract for you to review and sign.
Deposit: To secure your date, we require a 25% deposit. This allows us to start the pre-production process and ensures that we can commit fully to your event.
Final Payment: The remaining balance is due the day after the wedding. However, if you prefer the convenience of settling the payment in full prior to the wedding day, we're open to that as well.
We strive to make the process as smooth and stress-free as possible, so you can focus on enjoying your journey to the altar.
Q: Why is the pre-production process so important to you?
A: Great wedding photography starts well before the wedding day. By understanding your unique story and preferences, we're committed to capturing the genuine, candid moments that truly represent you. This means we put a great deal of effort into planning and getting to know you—because a successful photo shoot isn't just about showing up and clicking a button.
We collaborate with you to craft a seamless wedding day schedule, ensuring that every important moment is captured beautifully without feeling rushed. We also offer guidance on posing to make you look your best in a way that feels natural, comfortable, and true to your personal style.
If you have specific ideas or inspirations—like a Pinterest board or themes you adore—we're all ears! Combining your vision with our expertise, we can bring a creative twist to your photos that you might not have considered. It's all about creating a harmonious blend of your dreams and our creative touch to make sure your wedding photos are everything you've hoped for and more.
Q: Can we simply choose a package or do we need to customize one?
While we do have pre-designed packages ready for you to review, our approach is more personal and detailed than just selecting an option off a list. We’ve learned through experience that each couple’s needs are different, and what may seem sufficient at first glance might not align with your day's unique timeline and moments. To ensure we provide the best possible service, we prefer to have a conversation about your day to understand your schedule, preferences, and specific desires.
This way, we can ensure that the package you select or customize will not only meet but exceed your expectations, avoiding any post-booking regrets about missing out on important features or services. We’re dedicated to making your day as seamless and perfect as possible, and that starts with understanding the full picture of what you envision for your wedding.
Q: What if I've already had an engagement shoot, or I don't think I need one?
A: While the engagement shoot is a perfect opportunity for stunning photos, its true value lies in building our relationship. It allows us to spend time together before your wedding, understanding how you interact as a couple and how you prefer to be photographed. This ensures that when the big day arrives, we’re not strangers, but trusted friends who know exactly how to capture your moments. If you’ve already done a shoot or are undecided about its need, consider this: the time we spend together is invaluable for seamless, genuine photography on your wedding day. We can discuss alternatives that still allow us this important bonding and planning time, tailored specifically to you.
Q: What is your backup plan if you're unable to photograph our wedding?
A: We take our commitment to our couples very seriously. Even though we're a husband and wife team, we're backed by a small, select group of team members who share our vision and approach. They are always briefed about our upcoming weddings in detail and are ready to step in should the need arise. Over the past 8 years, we've never had to enact our backup plan, but it’s there to ensure peace of mind and the seamless capture of your special day.
Q: Are payment plans available for photography services?
A: Yes, we understand that weddings can be a significant investment. To make it easier, we offer flexible payment plans tailored to your needs. You can choose to spread the cost over several months, leading up to your wedding day. We're happy to discuss the options to find a payment schedule that works best for you.
Q: How long after the wedding will we receive our photos and videos?
A: We understand how eager you'll be to relive your wedding day, so we make sure to deliver your full gallery of photos within 3 to 6 weeks after your celebration. The exact timeline can vary based on factors like the number of photographers present, the duration of your event, and the intricacy of post-production editing. However, we share your excitement! That's why we'll send you a 'sneak peek' of some special moments shortly after the wedding to tide you over until the full collection is ready.
Q: How far in advance should I book you?
A: To ensure we can give your wedding the personalized attention it deserves, we typically book weddings 6 to 15 months in advance. Our calendar fills up quickly since we dedicate ourselves to a limited number of events each year. We recommend reaching out as soon as possible to secure your date and avoid any disappointment of it being booked by another couple.
Q: What if we prefer to keep our wedding photos private and not have them posted online?
We deeply respect your privacy and understand if you choose to keep your wedding photos off the internet. We offer a 'no social media' clause that can be included in our photography contract. This ensures that your images will not be published online or used for any promotional purposes without your explicit consent.
Q: Who will be photographing our wedding, and how large is your team?
A: Our company is proudly run by us, Anastasia and Frank, as a husband and wife duo. We are the main photographers and prefer to personally lead the photography on your wedding day. Our in-house creative team includes our videographers who capture footage that Frank expertly edits into the cinematic videos featured on our website. Additionally, we have two skilled photographers available to join us for larger weddings or to accommodate bookings when we are already committed to another event. This ensures comprehensive coverage and the personalized attention your wedding deserves.
Q: How do you ensure our photos are safe and backed up?
We take the safety of your precious memories very seriously. Immediately after your wedding, we back up all images to multiple hard drives. Within the following day, we also upload everything to secure cloud storage. This dual-layered approach ensures that we have multiple copies of your photos in different locations, safeguarding against all forms of data loss. Your memories are just as important to us as they are to you, and we go the extra mile to protect them.
Q: Do we receive rights to the digital prints?
A: Definitely! We understand that your wedding memories are incredibly personal and precious. In contrast to some photographers who may restrict your use of the images, we ensure that you have full rights to your digital prints. You’ll receive a personal use license, which means you can print, share, and cherish your images freely, without any constraints.
Q: Does our venue requires insurance from our vendors. Do you have it?
Absolutely, we are fully insured with a policy that covers up to $2,000,000, which satisfies the requirements of most venues and photo shoot locations. If your venue or planner needs proof of insurance, I can promptly provide a Certificate of Insurance (COI) upon request.
Q: What's your approach to photo editing?
Our dedication to excellence extends into every phase of our photography, including the editing process. Each photo selected for your final gallery receives our personal touch—every image is manually edited and retouched to ensure the highest quality. We go beyond basic adjustments, and when we see an opportunity to enhance a photo further, we employ additional Photoshop techniques to perfect the image. We handle your memories with the utmost care, ensuring that the final results not only meet but surpass your expectations.
Q: Can I see a few full galleries of weddings you've shot?
Absolutely! It's important to us that you fully understand the quality and style of our work. We're happy to share complete galleries of past weddings so you can see how we capture the story of the day from beginning to end. This will give you a comprehensive view of what to expect from your own wedding's photography. Just let us know, and we'll send a selection for you to browse through.
Q: Can I see a few full galleries of weddings you've shot?
Understanding the fear of not loving your wedding photos is why we emphasize the importance of preproduction planning. You’re not just investing money but also your trust and hopes for a once-in-a-lifetime memory, and we take that responsibility very seriously. This is precisely why we dedicate significant time to plan every detail of your wedding day, ensuring we fully understand your vision.
We invite you to look at our portfolio and read the reviews from our numerous happy couples. Our experience and the satisfaction of our clients speak to the quality of our work and our commitment to excellence.
Remember, we're working together on this. Before the big day, we'll have consultations to discuss your style, preferences, and special requests. Plus, our policy of sending a preview shortly after the wedding provides an opportunity for any immediate feedback, which we welcome wholeheartedly. So, while the concern is natural, our track record and proactive approach aim to make that fear a non-issue."